East Coast Community Lead
Mia Bragdon
Mia works with restaurants every week on POS, reservations, and front-of-house technology. She keeps the group’s answers practical and the promoters out.
A community of restaurant people
Run a restaurant? You shouldn’t have to figure it out alone.
Restaurant Owners & Managers is a free Facebook community where 14,000+ owners, GMs, and operators trade real answers on POS systems, technology, staffing, and margins. People who run restaurants, helping each other run them better.
It’s free to join, and every membership request is reviewed to keep the group useful for operators.
14,000+
restaurant owners and managers
A community since 2016
Why operators stay
What you get inside the group
Everything is posted by and for people who actually run restaurants. Vendors can’t cold-pitch members here: the few in our vendor program get one post a month, approved by an admin first, and it has to teach something or offer something worth having.
01
Straight talk on POS and tech
Which systems hold up, which ones nickel-and-dime you, and what a fair setup actually costs. First-hand experience from operators, not ad copy.
02
Operations that protect your margin
Labor scheduling, food cost, third-party delivery math, and the daily systems that separate profitable rooms from busy-but-broke ones.
03
Vendor transparency
Ask “is this quote fair?” before you sign anything. The group has seen every contract trick in the book.
04
Free guides and checklists
Opening checklists, tech-stack guides, and how-tos are in the works, built from the questions members ask most. Members will get them first, free.
05
A network that answers
Owners, GMs, multi-location operators, and hospitality tech people who reply because someone once did the same for them.
Your hosts
The people keeping this group useful
Mia and Guiseppi run the community day to day: welcoming members, keeping conversations on track, and pulling in an expert when a thread needs one.
West Coast Community Lead
Guiseppi Marzelli
Guiseppi grew up in the restaurant industry before co-founding OvationCXM. His team has since completed 30,000+ onsite technology installations for brands including Toast, Square, SpotOn, and Lightspeed, and he also co-founded VoyagesVC to invest in merchant technology.
On-site help
Need hands on-site?
Through Voyages VC, members get a national onsite support network for restaurants across the US and Canada: cabling, hardware, networking, POS setup, and go-live days, on any system.
Request ServiceVendor directory
Reviewed vendors, when you need one
A short list of companies checked before they’re listed. Listings are paid, and the directory says so up front.
Browse the DirectoryYour next shift is easier with 14,000+ operators behind you.
Ask anything. Somebody in here has already survived it.